Using emergency telephones
There are emergency telephones along motorways. There are telephones that occur roughly once per mile along the motorway which are connected to the emergency services.
There are also blue and white market posts every 100 metres or so that let you know the direction of the nearest emergency telephone.
If you want to use these because for instance you've broken down then when you use the phone you get connected straight through to the police. You will need to let them know where you are - there is a number on the telephone box and they can then know precisely where you are in order to provide assistance if necessary.
Note that it is illegal to stop in the hard shoulder, unless it is an emergency. Occasionally with hard shoulders you will see it being used as a lane where is roadwords going on in the other lanes, but for general purposes you should stay out of them. They will often be full of rubber and pieces of tyre that have come off cars so are not great for your car to drive on either.
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